Accommodation Supervisor

Accommodation Supervisor

Location

Northern Sands Hotel, Dunnet, Caithness

Beautifully refurbished hotel in the idyllic village of Dunnet, situated 4 miles from the mainland’s most northerly point Dunnet Head. We are a 12 bedroom country hotel on the NC500, which the media have called Scotland’s own Route 66. Situated next door to the mainland’s most northerly Gin Distillery, Dunnet Bay Distillers

 Job Description

Exciting opportunity for a hospitality professional to further their career. As the accommodation supervisor of you will ensure that all standards are maintained throughout the hotel to ensure guests have an excellent stay and report to the company manager.

Main Responsibilities:

Reception/reservations and front of house

Resolving email queries

Checking in/Checking out guests

Placing & creating purchase orders

Customer Relations

Breakfast Service

Liaising with Events Manager, Bar Supervisors & Head Chef

Social Media & Review Management

Ensure that any complaints are minimised and are dealt with professionally.

 

Daily/General Duties

Assist in the day to day running of the business.

To ensure all guests receive a truly warm “Highland” welcome and are treated to the upmost hospitality and care during their stay.

 

Key Attributes required:

Immaculate personal presentation Calm & flexible attitude
An ability to follow direction Problem solving mind
Decision making capability Desire to improve Tourism in Scotland
Strong attention to detail Excellent IT Skills

 

Terms and Conditions

Most hours are day shift 6am to 2pm or 9am to 5pm

Salary – £8.91 to £12 per hour experience dependant

35 hours per week including weekends & evenings (Longer Hours in summer/Shorter in winter)

Permanent Position

 

To apply email CV and covering letter to recruitment@blargoans.com

For further information please contact: Caroline Hay – 01847 851200 with reference NS15000